Human Resources - SMILE Community Action Agency
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Human Resources

Freddia Ruffin-Roberson, Director of Human Resources
Ph: (337) 234-3272, Ext. 231

The Human Resources Department — consisting of a Human Resources Director and Employee Benefits Specialist — it is primarily responsible for the Agency’s human resource functions.

Services are provided to current, future and potential employees, as well as external parties interested in recruitment, training, compensation, benefits, employment verification, health and safety.

Departmental Operations
  • Formulating general personnel policies and procedures;
  • Ensuring compliance with all federal, state, and local labor laws and regulations and employee safety standards;
  • Screening, interviewing, testing, placement selection and orientating new employees;
  • Coordinating employee appraisals, transfers, promotions/demotions, layoffs, recalls, and terminations/resignations/retirements;
  • Administering and disseminating employee benefit plans and programs;
  • Maintaining personnel records;
  • Establishing uniform job descriptions;
  • Conducting reference background checks;
  • Keeping future reference records on applicants not immediately hired;
  • Implementing disciplinary and grievance procedures; and
  • Responding to all external inquiries regarding personnel.


We apologize if you are having technical difficulties with our “Submit” button. You are welcome to print the application and email it to us at You may fax it to the Human Resources Department at (337) 234-3452. You may also mail it to us at P.O. Box 3343, Lafayette, LA 70502. Of course, you are welcomed to drop it off at the SMILE Central Office, located at 501 St. John Street. Feel free to call us at (337) 234-3272.

Smile Community Action